The item I have seen has sold out online. Will you be getting more in?
Sorry, we probably won't be getting more in: we offer limited edition products. Want to give it a shot? Send an email to email@example.com and we will check for you if it is still available in one of our brick selling points.
When will my order arrive?
Once we have received your order, it can take:
4 – 5 working days to reach you in Europe
5 – 10 working days to reach you outside of Europe.
When I send a return or exchange back to you, how long will it take?
Once you have posted your return or exchange back to us it can take up to 14 days to reach our exchange department– when it arrives we’ll make sure to send you an email. The refund or exchange will then be arranged for you. We always try to be as fast as possible!
How to return or exchange
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to return or to exchange.
If you decide to return something, please ensure that it is in perfect condition. Items returned to us in a non-sellable condition, will not be refunded and may be sent back to you.